Shipping policy
All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
We offer free domestic shipping on all orders.
International Shipping
We offer free international shipping to Canada. Please be aware that international shipments take some time, especially for print on demand items.
At this time, we do not ship to any countries other than the United States and Canada.
PLEASE NOTE: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Iventr Outdoors is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@iventr.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
We only ship to physical addresses. We do not ship to PO boxes.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@iventr.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at support@iventr.com.
